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Status Delivered
Workspace Instana
Categories Alert Integrations
Created by Guest
Created on Jan 31, 2024

Be able to set various fields in the Service Now integration

Currently, we can open a SNOW ticket via our SNOW alert channel. But there is no way to set certain fields (like Category and Assginment Group). This request is to be able to set these certain fields.

Idea priority High
  • Admin
    Cross Ganaway
    Reply
    |
    Apr 1, 2024

    Delivered in R269

  • Admin
    Cross Ganaway
    Reply
    |
    Feb 7, 2024

    We're currently reviewing this request.