Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Pinned ideas

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PINNED Self hosted backed on Docker, Support for RHEL 9.x
According to support matrix RHEL 9.x is not supported for self hosted backed installations. However vast majority of customers are using RHEL 9.x RHEL 9.x OS support required for Instana self hosted backend
Share feedback 2
PINNED Configure maintenance flyouts
User interface settings include the option “Show maintenance notes”. How can I as onprem-backend administrator configure and switch on such flyouts to inform my users about upcoming maintenance?
Share feedback 2

Instana

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From the “Instana trial” start mail, make access to “Instana dashboard” easy to understand.

The problem in this case is that when a customer applies to use “Instana trial” and actually tried to use it, they do not know where to access it. The contents are as follows. Follow the link below to apply for access to the 14-day Instana trial. ...
about 21 hours ago in Instana / Common 0 Submitted

At the time of first reviewing the case to request for the backend server logs to be preserved by the SaaS team for retrospective review.

During the initial review of a case, the SaaS team should be able to save the back-end server logs and conduct a retrospective review.Of course, the customer needs to report the issue as soon as possible in order to have the best chance of preserv...
about 22 hours ago in Instana / SRE 0 Submitted

Need improved process for Standard Edition air-gapped installs

We need to improve our processes for air-gapped installations of Standard Edition. Working with a customer, we encountered two different problems related to being in an air-gapped environment. First, there is no viable way to update the license in...
1 day ago in Instana / Self Hosted 0 Submitted

Excluding specific endpoints from monitoring

Instana agent discover and monitor all endpoints however some of them may be irrelevant,under maintenance or fixing progress. So it will be useful to disable/exclude specific endpoints from monitoring when needed. This feature may help us to monit...
1 day ago in Instana / Application perspectives 0 Submitted

Excluding specific services from Application Perspective Scope

It is not possible to exclude some of the downstream calls(for ex:excluding only DB calls) from definition. Filtering feature does not support the necessity above, so we cannot define exact perspective.
1 day ago in Instana / Application perspectives 0 Submitted

Custom dashboard queries shows misleading retention information in case of approximation

We have example in custom dashboard were some panels with complex queries show approximation because of retention where the real reason is query time-out. Although we believe this is a flaw we were asked to raise feature request. So please conside...
1 day ago in Instana / Application perspectives 0 Submitted

Get Application Infrastructure for multiple applications at once

We're trying to collect all the application infrastructure as returned by /api/infrastructure-monitoring/topology/filtered-topology. When there are many, it can imply a significant back and forth, with many request/response. It would be beneficial...
6 days ago in Instana / Extend Capabilities 0 Submitted

Basic filtering in /api/infrastructure-monitoring/topology

Currently we're using /api/infrastructure-monitoring/topology to retrieve the list of a subset of the infrastructure snapshots and their relations. The problem is that this endpoints returns everything, and therefore produces massive responses fro...
6 days ago in Instana / Extend Capabilities 0 Submitted

IBM PowerHMC Sensor - Enable System "temperature" metric for custom event

We must be able to create a Custom Event for the System temperature.
7 days ago in Instana / IBM Power 0 Submitted

Need ACE OTEL traces to correlate to the proper ACE infrastructure

I'm working with a customer that has deployed ACE with OpenTelemetry tracing on traditional servers. When we diagnose problems and drill into the traces, the link from the trace to the Infrastructure links to the Host Agent for the ACE server. Thi...
7 days ago in Instana / ACE/IIB 0 Submitted

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